I stayed at the Red Roof in for 3 nights Friday, Saturday and Sunday that just passed. Not happy first the bottom of door was broken so I put a towel down making sure no bugs etc came in after killing a bee. Then I had to be up at 6am for work Monday. 11 something pm there's SO much commotion Upstairs after 20 minutes I open my Door and all I smell is weed and group of young kids playing music partying. I called the desk numerous times no answer. I then sent a Facebook message and it was checked and no response. Then finally get some where and file with BBB and management tried to say the employee didn't answer the phone because they were out dealing with the problem lol yet I didn't see an employee or hear one and this went on for awhile so it's a lie. I would have been happy with a refund but they just lie and trying to justify things that's there's no justifying. Not to mention the comforter is gross and has holes. I also have a video of the noise etc.I travel from NJ to Macon Georgia, I booked a stay at the Red Roof 2620 Riverside Dr Macon Georgia, when I got there it was 2:15, I asked if I could check in early and the manager woman at the front desk said I was not allowed to check In before 3:00 pm, I asked if they could refund my money and all hell broke loose, she said they were not gonna refund my money and then she called and African American thug to intimidate me. I noticed from the beginning that things did not look right with this place, from the worker hanging in front and around the building it reminded me of low income public housing. When I was leaving I seen a trick talking to her John and she appeared to be all skittish from drugs. I asked to speak to someone higher up and the manager said he was on vacation out of the country. I asked for his contact info so I could request a refund, she gave me Mr Patels business card, I left a review and or sent an email, Mr zoatel apologized and assured me he would work on getting to the bottom of this and welcomed me back to stay at this dive of a Hotel, but never addressed my refund concern. I did not stay there, I was driving a $30,000.00 truck with a trailer and felt threatened to leave my vehicle in a lot over night at this dump. Please do yourself a BIG Dold and stay far far away from this place.I stayed at the Council Bluffs location a few times. The rooms are very affordable & clean. It is fun to bring your pet too. I did notice on my 2nd stay there was a lot of pot & cigarette smoke on the no smoking floor. I also noticed a heavy odor of a product that is used to cover up pot smoke. I mentioned it to a few employees & had documents I printed stating this product was harmful/deadly to animals & children. It could also harm a pregnant woman/fetus or cause miscarriage. I noticed a housekeeper there who was pregnant & I have a pet as well as many guests too. I was trying to advocate for them and myself to prevent any incidents. My intentions were apparently mistaken as rediculous & grumpy & my papers were not read. Some employees seemed to become angry/defensive & the problem got worse. I went home & had to travel to this area again. I thought I would give it another try. I felt unwelcome & had the same issues. I returned home with some interesting things on my surveillance equipment in my room even with a do not disturb sign on my door. If you don't have a pet, no heart/asthma conditions, aren't pregnant then I would recommend this place if you don't mind the smell of cigarette/& pot smoke.