I can't say enough good things about the Radisson Martinique NYC, they came to our rescue when we found ourselves in a bad situation. On 8/18/2015 we went to a studio apartment on West 31st and Broadway we had booked this awful place on Booking.com. It was unsafe, unsanitary and looked awful. It was not what was advertised on the website. There were stairs that we couldn't safely use to get to our room, we are 62 and 68. We left within an hour of seeing this place. Radisson found us a room, at the last minute and worked with us to get us a good rate. I will be in debt to them, they saved our vacation and made us feel safe when we slept at night.My sister's wedding venue was selected as Radisson Sahibabad, and believe me, the staff and management are so helpful and courteous that we never needed extra efforts or checks to ensure the wedding goes smoothly.I visited the Radisson hotel in Corning NY for the first time, had a 2 night stay. When I arrived they did not have my reservation correctly in their system. I booked through booking.com for 3 people, yet they only had 2 people and a king bed booked. They kept insisting that I only booked for 2 people, until I pulled up my confirmation from my email stating that THREE people were booked, and one was a child with an age entered for booking.com. They said they found me another room with a sleeper sofa. I wasn't sure if this is what I booked through booking.com. I believe I booked a better room but was given what they had left at the hotel, and no refund was given or even talked about. We went to the room and the A/C was turned to 60 degrees (I believe it was only 70 degrees outside!). We quickly turned it to 72 degrees. I noticed the bathroom door lock was missing, but wasn't a big deal. The tissue box in the bathroom had 2 tissues left in it, the telltale sign being the "beige" tissues that are at the end of the box. That was annoying because it was the only tissue box in the whole room. After unpacking, we decided to just get ready to go out. When I took a shower, the H and C were mislabeled in the shower, and I almost scaled myself to death. After applying aloe to my 3rd degree shower burns, we left for dinner. I called the desk and asked them to make up the sleeper sofa as they had advised me to do once we settled in the room (there were no extra pillows or anything in the closet). When we returned to the room at 10 pm, I found sheets, one pillow and a blanket (with a huge rip on it) thrown on the sofa. I guess I was expected to make up the bed? Yippee... I didn't realize I was on a working vacation! I opened the sofa and found black crumbs or unidentified objects in there. We turned the pitiful mattress over and made the bed. The next day, housekeeping came into the room while we were out and made the king bed, but left the sleeper sofa alone, sheets and ripped blanket just twisted around. I guess I didn't realize that I was expected to make the beds as well?! They also took it upon themselves to AGAIN touch the A/C and turn it down to 60 degrees! Who was this housekeeper? Was she experiencing hot flashes and could only work in sub degree temperatures?! I also stopped at the front desk to ask for another blanket, this one without a hole and extra towels. Housekeeping arrived 1/2 hour later with a king comforter and no towels. I explained that I needed a blanket for the sofa--the king comforter would be too big. He was confused and said he could get me a blanket, but kept saying that the front desk gave him the wrong info. He seemed put out and slightly miffed, so since we were leaving for dinner, I said forget it, we will deal with a ripped up blanket, we only had one night left. The last thing I needed was an angry housekeeper entering our room while we were out. Very disappointing room and only some of the front desk staff and waitress at the grill were friendly. When we were outside at 10:05pm that night, a very snotty hotel employee informed us that "city ordinance" requires us to go back inside, we can't be outside after 10 pm. Well, I guess not everyone turned into a pumpkin after 10 pm b/c while I was in my room at 11:30 pm, I heard voices, laughter and people playing corn hole outside! I called the front desk to complain, by this time I was in bed and if I had to go to sleep according to their set "curfew" I was going to make sure that these other people were going to be forced to retreat into the hotel as well! The hotel is close to Market Street, which makes it nice to explore, although for the price, I would have expected a better room. It was shabby at best. I guess I am most angry about the fact that I didn't even get a tip from housekeeping after I was the one making the beds!