Warning: file_get_contents(http://fanyi.youdao.com/translate?&doctype=json&type=EN2ZH_CN&i=Tried to return a faulty jacket that I had ordered for my son for Christmas it arrived with a pull right across the front of the jacket, I sent the jacket back for an exchange and days later received the same jacket in the post with a note saying no exchange but they offered me 10% discount on my next order!
I have been left with a coat that my son will not wear and out of pocket
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Warning: file_get_contents(http://fanyi.youdao.com/translate?&doctype=json&type=EN2ZH_CN&i=Ordered items worth almost £500 and paid for next day delivery £10. One item was too big. Have to pay to return it. No answer on the phone contact number over 2 days at the Liverpool one store.
Most designer brand stores like this, for example BASE. Fashion, offer free postage and their customer service is impressive, immediate online chat etc- this you would expect when purchasing high price designer items. Flannels.com have a lot to learn, I won't buy from them again.): failed to open stream: HTTP request failed! HTTP/1.1 400 Bad Request
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I have requested management contact email and details over 6 times. The service shocking and for premium products Non Sale items please beware. Selfridges and Harvey Nichols will always do an exchange and if items faulty they will help and review.
This is not the case with Flannels AT ALL they refuse manager call back / manager contact details or emails.
Do not buy YSL Sunglasses from here not any it that's full priced.
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Warning: file_get_contents(http://fanyi.youdao.com/translate?&doctype=json&type=EN2ZH_CN&i=STAY CLEAR OF FLANNELS. TERRIBLE CUSTOMER SERVICE... SCAM DO NOT HELP AND DONT SEND WHAT YOY PAY FOR
I placed an order from flannels for 2 jumpers and a pair of shoes. I got a message to say it would be delivered next day then on the day a message to say its been delayed with dpd.
The box arrived opened with a hole in it and I took photos to send to flannels. Surprise surprise my expensive shoes was there but the two less expensive jumpers were not. I emailed flannels who have told me the boxes were weighed and correct and saying they will will nothing.
I think its disgusting a big company would steal from a small individual. To be honest I think its prob a dpd issue but flannels have taken my money and I've not got the goods. Planning to take them to the small claims court
If I was you I wouldn't order from them as if there is a problem they don't help.
I've ordered many times in /www/wwwroot/htyhm.com/t/caiji/sitejabber.php on line 96
Warning: file_get_contents(http://fanyi.youdao.com/translate?&doctype=json&type=EN2ZH_CN&i=Most disgraceful service ever.
Why do brig well respected brand trade witch such dodgy retailors. Before Mike Ashley brought Flannels I have spent over £50k in this store and the service was always what you expected. Since Sport Direct own Flannels they just do as they please.
I have placed many order but the service is by far POOR, worst than Pound Land.
Ordered many times, parcels always late and when they arrive the good are second hand, off the shelf and just thrown into a BAG.
Place an order last week because they offered a discount, Spent over £800.00 and today 10 days after I placed my order they just d3ecideed to cancel with no EMIAL or Call.
WHAT ARE YOU PLAYING AT. WHY IS OUR HIGH STREE BEENING TAKING OVER BY THIS CON ARTISIT.
Stop shopping at this dodgy outfit. They are typical market traders.): failed to open stream: HTTP request failed! HTTP/1.1 400 Bad Request
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