Warning: file_get_contents(http://fanyi.youdao.com/translate?&doctype=json&type=EN2ZH_CN&i=We purchased an under-sink garbage can pullout system, and it did not fit so we asked to returned it. Returns are ridiculously expensive, because they make you pay the shipping, and it costs a bundle - plus they then add a 15% re-stocking fee. We had to pay almost 50% of the value of the product to return it! Their website has false advertising saying "easy returns". That is far from the truth - they make it ridiculously difficult to return to them and cost prohibitive! Do not shop there!): failed to open stream: HTTP request failed! HTTP/1.1 500 Internal Server Error
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Warning: file_get_contents(http://fanyi.youdao.com/translate?&doctype=json&type=EN2ZH_CN&i=I bought a pair of table legs for $111. Order number 662933. They were not what I was expecting. The picture online did not show they were not square but "L" shaped. I called immediately and ask to return them. It took 3 weeks to get an RA number. The policy is they charge me for the original shipping and I pay for the return shipping plus a 15% restocking fee. The don't allow using the USPS so I have to use a more expensive alternative. It costs $76 dollars to return the product. Never again... My mistake for using a company with such terrible return policy.): failed to open stream: HTTP request failed! HTTP/1.1 500 Internal Server Error
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Warning: file_get_contents(http://fanyi.youdao.com/translate?&doctype=json&type=EN2ZH_CN&i=Caution - their policies can cost you money. Because I purchased early in the
Remodel cycle to manage cash flow the vanity sat in my garage for 4
Months in the shipping packaging. The contractor went to install it
Today and there is a hairline crack in the countertop. I called
Customer support and was told that since it was past the 10 days to
Fully inspect the order the only option was to get a quote for a new
Countertop. Like I am going to give them more money because of their
Bad policy. NEVER purchase from this company - spend a little more to
Purchase from a reputable company. As for their high rating - if you
Leave a low rating your review will never see the light of day. Here is
An excerpt from their review guidelines:
Comment Guidelines: The comment section is a unique tool designed to help educate and inform future KitchenSource.com
Customers about your personal shopping experience. You are welcome to
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