I will never shop here again... I placed a large order online a couple of weeks ago and received everything but two dresses. It is evident that whoever was packing my order innocently missed them. However, when I contact customer service requesting them to send me the dresses which they had no problems charging me for, they apparently "looked into it" — god know whatever that means — and told me to take it up with the bank. Ladies, please save your dollars for someone else and do not buy anything from these guys online because should anything go wrong, they won't even bother with you. Better yet, don't support then by purchasing anywhere — online or in-store.I went to return my stuff that I bought with cash! ($50) And when I went to the counter a lady didn't greet me and I had purchased an item with cash she was trying to give me a gift card instead of cash which I didn't want it. As these happened she didn't even care to apologize after she wasted my time. I will never go shop again to the specific location in Midtown Plaza Saskatoon, SK! If you think this is the type of customer service you aim for I feel( personal opinion it is going to badly affect business) Thank youI returned a couple of items that were received at their warehouse (confirmed via tracking number). 14 business days later I contacted customer service via email because I still hadn't received a refund. I was told my response would be sent to the finance team and that it could take up to 10 business days to hear back. Well, here I am 10 days later and no response. I called the company to ask about it and all they said is that the manager is looking into it and it could take 3 weeks. I've never experienced something like this with any other company. It's absolutely ridiculous. They can see that they received my items (tracking number doesn't lie) so they need to just return my money. Won't be shopping here ever again.(First time ever running into this issue with online orders, and I have bought from Dynamite previously.) I bought a couple of items online, receiving 2/4 items defective. I reach out to customer service, they tell me to email them pictures of the defective items so I do. Afterwards I haven't heard from them in 5 days, so I was getting a little concerned as they hadn't list how many business days it would take to get a response on email. So I call them back and the lady goes to take a look and sees the pilling of the pants front and backside along with the belt that has a couple of dents on them. She proceeds to tell me that they can probably do something about the pants but not the belt as it is only minor. She even said to me "you can't fix this?" I mean I wouldn't be seeking help for the items if it were the case. Sure the pants came a little wrinkled ok fine, and the pilling I could probably use something to remove but there were large areas of pilling from both sides of the pants when I received them I don't think anyone wants to receive a product they bought defected and without any notice. The lady told me she could only offer me a 10% off coupon and a refund of what I paid after I return the items. Though after reading the other reviews it seems that the company does a poor job of respecting full refunds.I placed an order with quite a number of items, and generally liked the clothing, though I found everything ran a bit small. The issue came when I went to return two items each costing $20 but I only received back 29.22 back and then an additional bit of sales tax. This made no sense to me as before tax my return should've been $40 so I was still out $10.78 before taxes. I emailed customer service multiple times about this and they never responded to me, I feel like they took my money and ran with it, so I had to escalate the issue with Paypal to get my money back. Overall while the clothing is nice the customer service I received, or rather didn't receive, was awful and I wouldn't recommend shopping with them.I ordered an item for christmas on NOVEMBER 23,2019. The trancking provided on November 25,2019 stated that canada post received electronic information that a package will be submitted, but the package was never submitted to them. They have charged me for this item and I still have yet to receive it. I opened a ticket on December 6,2019 and STILL have not received a response or resolution to my problem. I would think twice before shopping online with Dynamite because if you don't receive something, you will probably never see your item or your money! I called several times and was placed on hold only to be told, "they are investigating". A simple solution of resending the item or refunding me would be fine and they can investigate on their own. The customer should come first, especially someone who has spend thousands of dollars at their store.